Privacy Policy

1. Who We Are

RisenResume ("we", "us", "our") operates the website at risenresume.com. We provide an AI-powered resume building service. For privacy enquiries, contact us at: privacy@risenresume.com

2. Information We Collect

We collect information you provide directly:

• Account data: name, email address, and password when you register
• Resume content: work history, education, skills, and other resume details you enter
• Payment information: processed securely by Stripe — we never store card numbers
• Usage data: pages visited, features used, and session duration via analytics
• Device data: browser type, IP address, and operating system for security purposes

3. How We Use Your Information

• To provide, maintain and improve the RisenResume service
• To process your subscription payments via Stripe
• To generate AI-powered resume content using Cloudflare Workers AI
• To send service-related emails (account confirmations, receipts)
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Storage & Security

Your data is stored securely in Supabase (PostgreSQL database) hosted on servers in the United States. We use industry-standard encryption (TLS/SSL) for all data in transit. We take reasonable technical and organisational measures to protect your personal information. No method of transmission over the internet is 100% secure, however we take data protection seriously.

5. Third-Party Services

We use the following third-party services that may process your data:

• Supabase — database and authentication (supabase.com)
• Stripe — payment processing (stripe.com)
• Cloudflare — hosting, CDN and AI services (cloudflare.com)
• Google Fonts — typography (fonts.google.com)

Each provider has their own privacy policy. We do not sell your personal data to any third party.

6. Cookies

We use essential cookies to keep you logged in and remember your preferences. We also use analytics cookies to understand how people use our service. You can manage cookies via our Cookie Policy. See our full Cookie Policy for details.

7. Your Rights

Depending on your location, you may have rights including:

• Access: request a copy of the personal data we hold about you
• Correction: update inaccurate or incomplete data
• Deletion: request deletion of your account and data
• Portability: receive your data in a portable format
• Objection: opt out of certain types of processing

To exercise any of these rights, email us at privacy@risenresume.com. We will respond within 30 days.

8. Data Retention

We retain your account and resume data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it (e.g., financial records for 7 years).

9. Children's Privacy

RisenResume is not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of RisenResume after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests, contact us at: privacy@risenresume.com